What Information We Gather and Why
We collect the information you give us when you register — your name, email address, date of birth, and the payment details linked to your DANA, OVO, or GoPay wallet. When you make a deposit through one of those e-wallets, we record the transaction reference and
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amount so your account balance updates correctly and so we can resolve any dispute you raise. We also collect device and session data automatically: your IP address, browser type, and the pages you navigate within our lobby. This helps us detect unusual login attempts and lock
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down your account before any damage is done. We do not sell your personal information to third parties. We may share data with payment processors — such as the infrastructure behind DANA or OVO transfers — strictly to complete your transaction. Any third party we work
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with is bound by data handling terms that match our own. Retention follows our standard cycle: active account data is kept while your account remains open; transaction logs are held for the period required by applicable financial compliance rules. You can ask us to review or
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delete your data at any time by contacting our support team. Availability of services and the scope of data rights depend on local law and are limited to eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.